Terms and Conditions

1. Definitions

"App" refers to Pronet.
"User" refers to anyone who uses the app.
"Service Provider" refers to cleaning professionals offering services through the app.
"Company" refers to Cle2Bien.

2. Use of the App

By using this app, you agree to:

• Provide accurate and complete information.
• Use the app only for lawful purposes.
• Not attempt to hack, disrupt, or misuse the platform.

We reserve the right to suspend or terminate accounts that violate these rules.

3. Services

The app connects users with independent cleaning service providers.

• We do not directly provide cleaning services.
• Service providers are responsible for their work.
• Service availability may vary depending on location.

4. Booking and Payments

• Users can request services through the app.
• Prices are shown before confirmation.

We are not responsible for issues caused by third-party payment providers.

5. Cancellations

• Users may cancel bookings within the allowed time.
• Late cancellations may result in fees.

6. User Responsibilities

• Provide safe access to the service location.
• Treat service providers respectfully.

7. Liability

We act only as an intermediary between users and service providers.

• We are not responsible for damages caused by service providers.
• Users use services at their own risk.

8. Account Termination

We may suspend or terminate accounts if:

• These terms are violated.
• Fraudulent activity is detected.

9. Privacy

Your use of the app is also governed by our Privacy Policy.

10. Changes to Terms

We may update these terms at any time. Continued use of the app means you accept the updated terms.

11. Contact Us

Email: cle2bien@gmail.com
Phone: 05 60 11 04 19
Address: Bire El Djir - Orane